At Kokosina we want you to be pleased with your purchase. If for any reason you are not completely satisfied, please return the item to us within 14 days of purchase in its original condition for a refund in the original form of payment or an exchange.
Please note: Customers will be responsible for return shipping and customs fees.
European Union €10.00
Europe non-EU €16.00
United States and Canada €16.00
Everywhere Else €16.00
Australia and New Zealand €22.00
You will receive a refund for the returned merchandise as soon as it is received.
Please check carefully all the information about the size and color of the item, terms of delivery, and the delays that may occur, before you make a purchase. Feel free to contact us for any additional information.
Please note: Unfortunately, we cannot exchange, replace or credit any personalized items.
Most of computer monitors have distorts color, thus we offer no guarantee of exact match of shades on the pictures and in reality.
The color of the leather under the small backpacks’ flaps may be different in reality.
If you order an item in bright or deep color be prepared that it may color (especially concerns matte leathers, suede and nubuck). It is caused by the technology of leather coloring and pigment instability of saturated and deep colors. Unfortunately, this is a natural feature of genuine leather and it is not considered as a defect.